Artificial intelligence for stores and retailers
Help your store serve customers, remember every one of them and keep selling after closing time, with a connected system and no technical hassle.
AI is no longer just for big companies
How many times has a customer called or messaged after hours and ended up buying somewhere else? A small business can't have someone waiting by the phone around the clock, but it can have a system that responds, logs the conversation and knows when it's a good time to get back in touch.
That's why we created Connected Commerce: an AI assistant, a CRM that automates customer loyalty, point-of-sale digitalization and your Google listing, all connected. Whatever happens at one point, the rest of the system knows about it.
If you also sell online, we automate the sync of orders, stock and inventory between your online store and your ERP, and set up alerts so you find out about what matters in time.
What it can do for your store
AI customer service assistant
Answers questions and handles bookings and orders at any time, even in the middle of the night or on holidays.
CRM and automated customer loyalty
Remembers when each customer came in and what they bought, and automatically wins back those who haven't returned in a while.
Digital point of sale
Displays you update from your phone and the option to buy online and pick up in store.
Google Business Profile
We optimize opening hours, photos, location and reviews so nearby customers find you and go straight into the rest of the system.
Synced orders and stock
In e-commerce, orders, stock and inventory sync automatically between the online store and the ERP.
Smart alerts
Notifications when a product falls below minimum stock, an order comes in or an issue arises.
How we get it up and running
Initial call
We analyze your business and see which part of the system will help you most.
Setup
We set up the assistant with your business information: opening hours, products, services and common questions.
Connection
We link the assistant, CRM, Google listing and, if you have one, your online store. If you don't have a website yet, we build one that comes already integrated.
Ongoing support
We explain how it works without jargon and fine-tune the system based on real use.
Who it's for
- Self-employed professionals and SMEs in Catalonia with a street-level business.
- Stores, hair salons, workshops, clinics, bars and restaurants.
- Municipal market stalls.
- Businesses with an online store that want to connect orders, stock and customers.
Retailers we have worked with
They are among the more than 480 companies and institutions that have trusted Namastech.
Automate without losing the personal touch
The assistant takes care of repetitive questions, such as opening hours, availability or bookings, and you keep handling whatever needs a personal touch. And since 2 August 2026, customers must know they are talking to an AI, so the assistant should introduce itself as one from the first message.
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Your questions, answered
What is Connected Commerce?
It's an AI-powered system that serves your customers, earns their loyalty and connects your business: an assistant that answers your customers 24/7, a CRM that automates customer loyalty, point-of-sale digitalization and an optimized Google Business Profile. The four pieces share information with each other.
Do I need a website?
It isn't essential. If your business doesn't have a website or online store yet, we build one from scratch, integrated with the rest of the system from day one.
Does it also work for an online store?
Yes. In addition to the assistant and customer loyalty, we automate the sync of orders, stock and inventory between the online store and the ERP, and set up alerts for low stock or new orders.
How does it help bring customers back?
The CRM remembers when each customer came in, what they bought and when it's a good time to reach out again. With that information, it automatically wins back those who haven't returned in a while.
How do I get started?
Book a free call: we'll analyze your business and show you how Connected Commerce can help you, with no obligation. If you already have a website, CRM or online store, we review it so we can build on what already works.
Book your free call
We analyze your business and show you how to connect customer service, loyalty and your store. No obligation.
Book your free call